privacy policy.

Effective Date: [12 April 2026]
Last Updated: [12 April 2026]

This Privacy Policy explains how Elenix, also referred to as Elenix Health (“Elenix,” “we,” “us,” or “our”), collects, uses, discloses, and retains personal information through elenix.health, elenixhealth.com, and any related websites, pages, and online services that link to this Privacy Policy (collectively, the “Site”).

By using the Site, you agree to this Privacy Policy.

1. Information We Collect

We may collect personal information you provide directly to us, such as your:

  • name

  • email address

  • phone number

  • information you include in contact forms, emails, or messages

  • any other information you choose to provide

We may also collect certain information automatically when you use the Site, such as your:

  • IP address

  • browser type

  • device type

  • operating system

  • pages viewed

  • referring website

  • date and time of visits

  • general usage information collected through cookies or similar technologies

2. How We Use Information

We may use personal information to:

  • operate, maintain, and improve the Site;

  • respond to inquiries and provide support;

  • communicate with you regarding your requests;

  • monitor Site performance and security;

  • prevent fraud, misuse, or unauthorized access;

  • comply with legal obligations;

  • protect our rights, users, and business.

We may also use information for other purposes disclosed at the time of collection or as otherwise permitted by law.

3. Cookies and Similar Technologies

We may use cookies and similar technologies to understand how visitors use the Site, improve functionality, maintain security, and support overall Site performance.

You can usually control cookies through your browser settings. Disabling cookies may affect certain Site features.

We do not currently state that we use Google Ads, remarketing, or advertising cookies for targeted advertising. If we introduce advertising, remarketing, or similar technologies in the future, we will update this Privacy Policy and any required privacy choices before those technologies are activated.

4. How We Disclose Information

We may disclose personal information to:

  • service providers and vendors that help us operate the Site or support our business;

  • website hosting providers;

  • IT and security providers;

  • form, scheduling, or communications providers;

  • professional advisors;

  • government entities or other third parties when required by law or necessary to protect rights, safety, or property;

  • a successor entity in connection with a merger, acquisition, restructuring, financing, or sale of assets.

We do not disclose personal information except as described in this Privacy Policy or as otherwise permitted or required by law.

5. California Privacy Rights

If you are a California resident, and if California privacy law applies to our business and data practices, you may have rights including:

  • the right to know what personal information we collect, use, disclose, or share;

  • the right to request deletion of personal information, subject to exceptions;

  • the right to request correction of inaccurate personal information;

  • the right to opt out of the sale or sharing of personal information, if applicable;

  • the right not to receive discriminatory treatment for exercising privacy rights.

To submit a privacy request, contact us at support@elenix.health.

We may need to verify your identity before processing certain requests.

6. Sale or Sharing of Personal Information

We do not currently state that we sell or share personal information for cross-context behavioral advertising.

If our practices change in the future, including through the use of advertising or remarketing technologies, we will update this Privacy Policy and provide any rights or opt-out mechanisms required by applicable law before those practices begin.

7. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • operate the Site;

  • respond to inquiries;

  • comply with legal obligations;

  • resolve disputes;

  • enforce agreements;

  • protect our business.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Children’s Privacy

The Site is not directed to children under 18 and we do not knowingly collect personal information from children under 18 through the Site.

If you believe a child has submitted personal information through the Site, contact us at support@elenix.health.

10. Third-Party Links and Services

The Site may contain links to third-party websites, tools, or services. We are not responsible for the privacy practices of third parties, and their own terms and privacy policies apply.

11. Do Not Track and Future Opt-Out Signals

Some browsers offer “Do Not Track” settings, but there is not a universal standard for responding to them.

If we adopt advertising, remarketing, or other technologies in the future that trigger additional opt-out obligations, we will update this Privacy Policy and implement any legally required privacy-choice mechanisms at that time.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updated version will be posted on this page with a revised “Last Updated” date.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise privacy rights, contact:

Elenix / Elenix Health
support@elenix.health